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Documentation / Billing & plans

Understanding your invoice

FieldKeel invoice numbers, amounts, billing periods, and customer-facing statuses.

FieldKeel invoice identity

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FieldKeel generates its own invoice numbers (for example FC-2026-000021). The invoice records your organization, plan, amount, currency, issued and due dates, billing period, and status.

While an invoice is being prepared you will see “Invoice being prepared.” When it is ready to pay, the status becomes “Payment due.” After you report payment it shows “Payment awaiting verification,” then “Paid” once confirmed.

Invoice being prepared

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Before a secure payment link is ready, Billing still shows the upcoming plan and renewal or activation timing. You will not see a Pay Invoice button until the invoice is issued with a secure payment link.