Payment verification

What happens after you pay, including I’ve Sent Payment and confirmation.

Payments are verified before activation

After you complete payment on the secure payment page, your invoice may remain in “Payment awaiting verification” until payment has been confirmed.

You may optionally select I’ve Sent Payment to notify FieldKeel. That action does not immediately activate or renew the subscription and does not mark the invoice Paid.

Once payment is confirmed, FieldKeel updates the subscription and the Owner receives confirmation.

If payment cannot be confirmed

If payment cannot be confirmed, the invoice may return to Payment Due. Billing again shows Pay Invoice and I’ve Sent Payment so you can review the payment details and try again.

You may see a short notice that payment could not be confirmed. FieldKeel does not activate or renew the subscription until payment is verified.